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Pharmacies Plead For Patience From Patients

Jersey pharmacies are pleading for patience as the impact of the coronavirus outbreak places even more pressure on them.

There has been a huge demand over the past few weeks for the likes of paracetamol, hand sanitiser and thermometers.

Jersey Chemist Contractors say pharmacies are under even greater pressure than supermarkets at the moment because of vulnerable patients receiving prescriptions for their rescue medication on top of their regular ones.

Despite that, islanders are being reassured that the supply chain is robust and that pharmacists are working tirelessly to make sure everyone's needs are met.

The supply of 'rescue packs' are being prioritised, while patients who present prescriptions for more than a month's supply will only get one month initially - to make sure it doesn't lead to hospital admissions if other people can't get the medicines they need.

Islanders may need to call back or send a trusted family or friend to pick up prescriptions because of the demand, and an island-wide delivery service will be put into place shortly for those in need.

"Some pharmacies will be varying their opening hours over the coming days in order to facilitate cleaning and restocking of both their shop and dispensary areas, and patients are advised to refer to the gov.je Coronavirus website, Facebook pages, pharmacy windows and other media for further information.
Please only call individual outlets if you cannot answer your question by these means, or your call is urgent as this removes frontline and dispensary staff from their vital work."


 Coronavirus Advice

If you think you might have the virus, you should self-isolate and call the Health Department's coronavirus helpline:

01534 445566

It's open every day between 8am and 8pm. Calls outside these times, or when the line is engaged, won't be answered straight away - but we're told to leave a message and Health officials will call you back.

Please don't visit your GP or the Emergency Department at the General Hospital if you think you have the virus.

Self-isolation

Coronavirus symptoms are similar to that of the flu - a combination of a cough, fever and aching muscles. If you've had any symptoms, even if you haven't travelled abroad, we're being told to self-isolate until they clear up (for a minimum of seven days).

Anyone who has come into contact with a person confirmed to have the coronavirus should stay in self-isolation for at least 14 days.

As of Saturday 28th March, entire households should self-isolate immediately if anyone within that home shows symptoms of coronavirus.

Social distancing

Jersey is in lockdown until 30 April to reduce the spread of Covid-19.

All islanders who are 'not performing essential services' are required to stay at home.

You should only leave home for up to two hours per day to shop for essentials, exercise or get medical treatment if needed. More information here.

On Thursday 26th March, Jersey's government issued stricter measures for over 65s and islanders with underlying health problems - saying they should only leave the house for up to 2 hours a day and only for very limited reasons.  Those at severe risk from Covid-19 should adhere to strict self-isolation.

Read the Health Department's advice for over 65s here.

Travelling

The Government of Jersey is now advising against all non-essential travel on or off the island and all passenger ferry sailings and most airline services have been suspended. 

All travellers, including health care workers, arriving in Jersey from anywhere must now self-isolate for 14 days. This is regardless of whether they are displaying flu-like symptoms or not. 

The only exceptions to this are non-healthcare, essential workers, if they are not displaying flu-like symptoms.

Guidance for travellers:

  • solo travellers, who live alone, should immediately go into self-isolation
  • a family or group travelling together should all immediately go into self-isolation
  • where a solo traveller is returning to a shared or family home and is not showing any symptoms of infection, they should separate themselves from others in the home in accordance with self-isolation advice for 14 days. Family members should strictly follow social distancing advice
  • where a solo traveller is returning to a shared or family home and is showing any symptoms of infection, they should separate themselves from others in the home in accordance with self-isolation advice (for a minimum of 14 days and until a 48 hour period of being symptom free). Household members who have had any contact with the symptomatic patient whilst symptomatic or in the 3 days before symptoms appeared should self isolate as well

During the self-isolation period of 14 days, anyone who develops flu-like symptoms should call the helpline on +44 (0) 1534 445566.

All the latest information can be found on Gov.je.

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