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Quiet Shopping Extended In CI Co-ops

There are more chances for Jersey shoppers with sensory issues to get their groceries in calmer surroundings.

'Quiet Hour' has been extended in all of Channel Islands Co-op stores, to help people who are neurodivers.

Retail boss Mark Cox says there has been so much positive feedback since the start of quiet shopping six years ago.

"The feedback has been really humbling in the difference it makes for people.

I think we all take it for granted that we can go shopping as normal, but if you have got an issue, particularly those who are autistic, some of those bright lights and noises can be quite overwhelming for people."

Mr Cox says one young mum whose son has autism told him she felt unable to take him shopping before, but that now they can enjoy that time together.

'Quiet Time' will now run on Mondays between 3-5pm and on Saturdays 5-7pm.

To make the shops quieter they will have no music and reduced till noises, roller cages will be banned from the shop floor and lights will be dimmed.

Store manager Joaquim Santos says the whole store will generally be much calmer.

"If you consider the hustle and bustle of a busy retail store, you can appreciate how this could potentially be overwhelming to some people, so it's great to be able to offer this quiet time at Grand Marché."

Quiet Hour was introduced in 2017, and initially, it received a lot of positive feedback.

However, many people could not shop from 3 pm to 4 pm on a Monday due to work commitments, meaning a lot of islanders were not benefitting from the campaign.

Lesley Harrison, Head of Charitable Services at Autism Jersey, says awareness and understanding of autism go a long way to helping those we support daily.

"This is just one example of how some small adjustments and considerations, can make a huge difference to those with autism.

"By a small community working together, with collaborative approaches such as this, we all can genuinely make a difference and build a diverse and inclusive society as we move towards acceptance."

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