Another Major States IT Issue

It's been confirmed that the States is suffering another major IT outage and schools and the website are affected.

Deputy Peter Ferbrache told States members he was phoned just before 10 last night (13 December) and informed there was 'another major IT outage.'

He read deputies a statement he'd been given by a senior civil servant, which said that system tests yesterday afternoon had worked. 

But when systems were switched back on at Edward T Wheadon House, there was a failure, and it knocked out the website and systems within Education:

"The fact that two and a half weeks on we're not satisfactorily resolved doesn't help anybody and doesn't affect our reputation very well. But I am told that all hands are to the pumps, internally and externally, Agilisys etc, to try to get matters right. Everybody's working hard to restore the systems as best they can." 

IT problems first arose on 25 November when air-conditioning in a data centre broke and servers overheated.

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