Rosie Gaines

Closer Than Close

Coronavirus: Dedicated Testing Centre Opened

People assessed as being at a high-risk of carrying coronavirus can now be referred to a dedicated testing facility at Five Oaks.

Tests started on Thursday (12 March).

It is open between 8:30am and 2:30pm is only available for patients who have been referred after contacting the Coronavirus hotline (01534 445566).

It is not open to other people and islanders cannot self-refer themselves to the station.

The Health Department is reiterating advice to only call the hotline unless suffering with flu-like symptoms (a combination of fever, a cough, muscle aches and headaches).

Anyone with a fever and these other symptoms is asked to self-isolate immediately for seven days, whether they've travelled off-island or not and irrespective of whether they've been in contact with a diagnosed patient.

The helpline team will review a person's symptoms, possible contacts and travel history to decide if swabbing is needed.

Up-to-date information can be found here.

"There is no risk for the public but as it is designated a clinical area, only referred patients will be permitted to access it and all other Islanders should stay away so the professional can concentrate on their work and the privacy of patients can be maintained." - Gary Kynman, Operations Manager for Health & Community Services.

Over 65s who are abiding by the social distancing advice does not need to contact the Coronavirus hotline unless suffering with symptoms. If that happens, over 65s are urged to self-isolate and call 445566.

Meanwhile, three day centres run by the Health Department will be temporarily closed from tomorrow (16 March) following the 65+ social isolation advice.

They are the Hollies in Gorey, Sandybrook Day Centre and The Willows in St Helier.

Le Geyt day services for under 65s will carry on running as normal.

"Staff will be at work tomorrow if people do come to the centres and they can also make checks made on the people who normally use the services.

"Anyone who has a friend or relative who normally uses one of these day centres, is asked to let them know that they are not operating as normal at the moment, to help spread the message." - HCS spokesperson.

 Coronavirus Advice

If you think you might have the virus, you should self-isolate and call the Health Department's coronavirus helpline:

01534 445566

It's open every day between 8am and 8pm. Calls outside these times, or when the line is engaged, won't be answered straight away - but we're told to leave a message and Health officials will call you back.

Please don't visit your GP or the Emergency Department at the General Hospital if you think you have the virus.


Coronavirus symptoms are similar to that of the flu - a combination of a cough, fever and aching muscles. If you've had any symptoms, even if you haven't travelled abroad, we're being told to self-isolate until they clear up (for a minimum of seven days).

Anyone who has come into contact with a person confirmed to have the coronavirus should stay in self-isolation for at least 14 days.

As of Saturday 28th March, entire households should self-isolate immediately if anyone within that home shows symptoms of coronavirus.

Social distancing

Jersey is in lockdown until 30 April to reduce the spread of Covid-19.

All islanders who are 'not performing essential services' are required to stay at home.

You should only leave home for up to two hours per day to shop for essentials, exercise or get medical treatment if needed. More information here.

On Thursday 26th March, Jersey's government issued stricter measures for over 65s and islanders with underlying health problems - saying they should only leave the house for up to 2 hours a day and only for very limited reasons.  Those at severe risk from Covid-19 should adhere to strict self-isolation.

Read the Health Department's advice for over 65s here.


The Government of Jersey is now advising against all non-essential travel on or off the island and all passenger ferry sailings and most airline services have been suspended. 

All travellers, including health care workers, arriving in Jersey from anywhere must now self-isolate for 14 days. This is regardless of whether they are displaying flu-like symptoms or not. 

The only exceptions to this are non-healthcare, essential workers, if they are not displaying flu-like symptoms.

Guidance for travellers:

  • solo travellers, who live alone, should immediately go into self-isolation
  • a family or group travelling together should all immediately go into self-isolation
  • where a solo traveller is returning to a shared or family home and is not showing any symptoms of infection, they should separate themselves from others in the home in accordance with self-isolation advice for 14 days. Family members should strictly follow social distancing advice
  • where a solo traveller is returning to a shared or family home and is showing any symptoms of infection, they should separate themselves from others in the home in accordance with self-isolation advice (for a minimum of 14 days and until a 48 hour period of being symptom free). Household members who have had any contact with the symptomatic patient whilst symptomatic or in the 3 days before symptoms appeared should self isolate as well

During the self-isolation period of 14 days, anyone who develops flu-like symptoms should call the helpline on +44 (0) 1534 445566.

All the latest information can be found on

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