Winners and nominees pack the OGH for the 2025 Norman Piette Customer Service Awards.
Island FM listeners nominated both people and organisations in the Bailiwick that, in their experience, go above and above to deliver exceptional customer service.
Entries flooded in, and a panel judged the nominees.
The awards evening took place last night (13 November) at the Old Government House Hotel.
There were 14 separate categories covering areas from public service to health and fitness, charity to leadership.
Although there was no overall winner, the St Martin's based hardware store Valpy's won the Outstanding Team Award while Shireena Fallaize from Creasey's was given the Outstanding Individual Award.
The Customer Service Awards were hosted by Island FM's Carl Ward
The 2025 Norman Piette Customer Service Awards, powered by Island FM, winners:
Professional Services - Tom Creed and ARC Security
Transportation - Sara King and the team at Channel Seaways
Health and Wellbeing Award - Brandi Attewell at B Creative Dance & Fitness
Leadership award - Paul Gontier, Coop Grande Marché
Charitable and Non-Profit - Teresa Bott and the team Bright Beginnings
Motoring category - Bret Taylor at Central Motors
Outstanding Team - Valpys
Retail award - Stuart Johns and the team at Perelle Butchery
Trade and Construction - Samuel Bye at The Squirrel Plumbing & Heating
Rising Star - Jorja Barrett at The Beauty Rooms
Most Improved Business - Brittany Ferries
Outstanding Individual - Shireena Fallaize at Creaseys
Hospitality - The Yacht
Public Service - The team at Guernsey Marinas
- The 2025 Norman Piette Customer Service Awards
- The 2025 Norman Piette Customer Service Awards
- The 2025 Norman Piette Customer Service Awards
- The 2025 Norman Piette Customer Service Awards
- The 2025 Norman Piette Customer Service Awards
- The 2025 Norman Piette Customer Service Awards
- The 2025 Norman Piette Customer Service Awards
- The 2025 Norman Piette Customer Service Awards
- The 2025 Norman Piette Customer Service Awards
- The 2025 Norman Piette Customer Service Awards
- The 2025 Norman Piette Customer Service Awards
- The 2025 Norman Piette Customer Service Awards
- The 2025 Norman Piette Customer Service Awards
- The 2025 Norman Piette Customer Service Awards
- The 2025 Norman Piette Customer Service Awards
- The 2025 Norman Piette Customer Service Awards
- The 2025 Norman Piette Customer Service Awards
- The 2025 Norman Piette Customer Service Awards
- The 2025 Norman Piette Customer Service Awards
- The 2025 Norman Piette Customer Service Awards
- The 2025 Norman Piette Customer Service Awards
- The 2025 Norman Piette Customer Service Awards
- The 2025 Norman Piette Customer Service Awards
- The 2025 Norman Piette Customer Service Awards
- The 2025 Norman Piette Customer Service Awards


CIAS Backs mental health drive as missing person searches rise
21st century revival for The Wombles
World Cup excitement builds in Channel Islands
Skirmish between British yacht and Russian warship near Alderney
Three banned from Jersey and Guernsey FA matches following Muratti violence
'World-class' Guernsey golf course to open this summer
Guernsey helps the medical response to Ebola in central Africa
Guernsey to consider social media ban for under-16s